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Getting Repairs

For Hard Drives Experiencing Catastrophic Failures:

If you've decided that you really have no alternative but to recover data from a hard drive suffering from physical (mechanical or electrical) failures, there are numerous labs having clean room facilities that can possibly recover your data. Here's a few links (we've not used these services, but have merely found these sites doing a search on the Internet using keywords "hard drive data recovery"):

One lab with which we have done business with, and will continue to do so as a result of their excellent work and close proximity to our shop is

The prices charged by these labs to recover your data ranges approximately from $500 for a simple, logical recovery process to $2,000 (or more) for a physical recovery process involving head and/or hard drive motherboard replacement.

These are but a few examples of hard drive recovery services specializing in re-building hard drives in need of parts in order to recover data from them. Recovering data from a hard drive suffering from mechanical failures can be pretty expensive, so prepare yourself for sticker shock! You've got to really want this data recovered before going this route, and have the budget ready to meet the expense. The cost of successful data recovery involving hardware repair in a clean room can be as little as $1,000 or so, but can also reach into the several thousand dollar price range!

For Hard Drives With Benign (Logical) Failures:

If your hard drive is mechanically and electrically functional, i.e., the platters are turning and the heads can be controlled as with a "normal" drive, we can possibly retrieve your data using software recovery techniques. You'll find our prices to be very competitive. Send us an e-mail explaining your problem, and we'll send you an estimate of repair. Contact us at:

jimlillard@hls-systems.com

We can return retrieved data to you on either your own repaired hard drive (if possible), on a new hard drive of equivalent size to the one from which data has been recovered,  on a CD, DVD, or ZIP drive, or electronically via e-mail or FTP processes.

Some steps to take that will increase the chances of having your data successfully recovered from your corrupted hard drive:

  • Don't write any additional data to your hard drive if you are aware of an impending or immediate hard drive failure.

  • Don't run ANY disk utilities such as "chkdsk" on the malfunctioning hard drive.

  • Don't run any hard drive defragmenting utilities such as "Speed Disk," "Diskeeper," or "Disk Defragmenter" on the malfunctioning hard drive.

  • Do NOT reboot the computer. Shut it down, then remove the drive from the system!

  • Remove the hard drive from the PC and make it available for data recovery operations.

If you've followed these guidelines chances are good that we (or a lab of your choice)  can recover most, if not all, of your lost data through a logical HDD recovery process.

 

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